Coonection error

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Cecilion
Posts: 2
Joined: Mon Mar 30, 2020 4:24 pm

Coonection error

Post by Cecilion »

Hi Admin,

Cannot login to Salpakanna Board Game.
Connection error.
See attached image for your reference.
Thank you.

Cecilion
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admin
Site Admin
Posts: 327
Joined: Mon Feb 18, 2008 3:52 am

Re: Coonection error

Post by admin »

Cecilion: Are you able to login and play with your userid in the browser ?


-admin
obetsmith
Posts: 58
Joined: Sat Mar 29, 2008 1:32 pm

Re: Coonection error

Post by obetsmith »

Hi admin,
I also cannot connect, but my case may be different. I have not been able to connect and play since around January IIRC. I'll describe my situation and hope you or anyone can help.

1. Our ISP is PLDT Fiber
2. The modem is connected to a router, bridge mode
3. The router connects to PC by LAN, and gadgets/laptops by wifi
4. We have AVG Free as the antivirus
5. Both Windows and the router have firewalls

These are the issues:
1. The PCs connected to the LAN cannot access the site and the app
2. The laptop connected to the wifi cannot access the site
3. An iphone cannot access the site
4. An Android phone can access the site

I've tried turning off the antivirus and the firewalls, still cannot access. I can access the internet, only Salpakanna cannot be accessed.

Hope anyone can help. Thanks.
admin
Site Admin
Posts: 327
Joined: Mon Feb 18, 2008 3:52 am

Re: Coonection error

Post by admin »

Sorry to hear that Obet.

Questions:

Browser Chrome or IE: are you able to login and play?

Salpakanna app: are you able to login and play? Does it work if you re-hit the login button 2 or 3 times?



-admin
obetsmith
Posts: 58
Joined: Sat Mar 29, 2008 1:32 pm

Re: Coonection error

Post by obetsmith »

Hi admin,
Ican only play through Chrome in my phone.

Cannot access the sitr at all in the PC. Also cannot loign the app at all.
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